I am paying roughly $** for TV*internet, with an additional ** to MSN Live, and in addi...

GetHuman3487361's Service Outage issue with Comcast from August 2019

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The issue in GetHuman3487361's own words
I am paying roughly $** for TV*internet, with an additional ** to MSN Live, and in addition to this * payments of ** dollars per month, to * newspapers* however, despite these significant payments, (as well as payments made to electric*water)*We receive at best C-class internet, a basic which is improved and includes some WiFI compared to worse internet I have endured, and the worst of it, is "The Television":*we get very little coverage, a *few Movie channels that are truly laughable, * local sports channel, a few shows, such as courtTV, a western, and * news channel (which pretends to be ABC, FOX, CBS, and NBC, as well as C-SPAN and CNN)* *the more money we pay, the more advertisements we receive, most sports coverage, the kind included in "basic sports", meaning some home games, and some of the playoff schedules, are practically unwatchable because of the advertising* sure, the playoffs games tend to be league products, and therefore they cut the advertising a bit, but the rest of the "national products" feature a double or triple helping of ads. How can we be so lowly in the attentions of the network sponsors? Clearly, paying for newspapers, it is a large part of what is paid for, in terms of news coverage, which can be expensive. We pay this bill separately. *If we pay over *** for internet and television, why do we receive so little?*The *** dollars a year I pay to Amazon, for Prime video, is practically a better investment, compared to the local movie channels. *Not only the quantity of the advertising, but the content, is what is sometimes offensive: you should see the names of some of these advertising campaigns, "do you **** enough?", "transvaginal mesh", wtf is this ****?? and why are we exposed to these pointless titles, it is really outrageous.*We get very little for the amount of money we have invested over the course of what is now many years, where is this money going? What can we do??
Is this a service outage?*Are these over-charges?*What is happening, and why? Are we at war?**We have gotten the same kind of treatment, from BOTH MAJOR*cable companies, HERE IN ILLINOIS*because our account started as a Comcast account,*and now we are paying to AT&T, *both all of the cable and TV is the same
We need options! *Continuing to pay this much for these services is absurd--*certainly, I think the innovtion of local WiFI which I use for my cellphone is quite useful,*this is good, *but then again, I don't use very much internet outside of the home, nor do I make very many phone calls--***** in bills per month, means I am paying thousands of dollars--*nevermind the number of over-charges, in terms of the over-bills on water and electric --*it is crazy, if TV and electric costs this much per unit, then how much do large high-rises pay*for their monthly rates? really over **,**** per month? that is insane!
We always pay our bills on time!*We pay all of our bills!
we tried both AT&T and Comcast
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Comcast

Service Outage issue
Reported by GetHuman3487361
Aug 26th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 19920 others
0 customers following this
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Timeline

GetHuman3487361 started working on this issue
Aug 26th, 2019 11:07pm

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