I've called several times to get my bill corrected. I was promised each time by asian...

GetHuman763349's customer service issue with Comcast from June 2018

Help with my Comcast issue
The issue in GetHuman763349's own words
I've called several times to get my bill corrected. I was promised each time by asian customer service it would be corrected. What has happened to customer service? It's so horrible. Nothing gets resolved and the background noise is so loud. I've had service with comcast for years at this address and also another address prior to this one. Last time I spoke to customer service she promised to remove the **.**. I tried to pay my bill that day twice and the automated would not let me pay. I hope you can see my payment history. I have been a long time customer. Why can't comcast have customer service in our on country? If this **.** doesn't get credited back to my account I will take my business else where. Very concerned customer. Peggy Lafkoff
GetHuman763349 did not yet indicate what Comcast should do to make this right.
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Comcast

Customer service issue
Reported by GetHuman763349
Jun 8th, 2018 - 4 mons ago
I have an issue with Comcast too
Fixed
Seen by 6 customers so far
Similar issue to 303 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman763349 started working on this issue
Jun 8th 3:30pm
GetHuman763349 indicated the issue is not fixed yet.
Jun 8th 5:47pm
GetHuman763349 indicated the issue is not fixed yet.
Jun 8th 5:48pm
GetHuman763349 indicated the issue is not fixed yet.
Jun 8th 5:49pm
GetHuman763349 indicated the issue is not fixed yet.
Jun 8th 5:49pm