I am in the equipment salvage business. I came across a wifi modem the exact model I w...

GetHuman-tonyfar's customer service issue with Comcast from May 2018

693 similar
0 following
Help with my Comcast issue
First: share to improve GetHuman-tonyfar's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tonyfar to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tonyfar may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman-tonyfar's own words
I am in the equipment salvage business. I came across a wifi modem the exact model I was provided by COMAST. To test the modem I removed my COMCAST provided modem and connected the modem I obtained via a salvage operation. The salvage modem powered up, but when I turned on my computer I received an on-screen message when I turned on my browser telling me my service had been suspended due to not paying a COMCAST bill, and to call *-***-xfinity to have my service restored. I am now back using my original COMCAST provided modem and all is back to normal. Is there some way I can provide you with the numbers off this model TG****G modem and have you check if it is associated with a COMCAST account that has a un-paid bill associated with it?
GetHuman-tonyfar did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-tonyfar fixed the problem
We are waiting for GetHuman-tonyfar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comcast email you?
This email address isn't valid
Follow this issue
See how GetHuman-tonyfar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tonyfar
May 26th, 2018 - 8 mons ago
I have an issue with Comcast too
Not resolved
Seen by 3 customers so far
Similar issue to 693 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tonyfar started working on this issue
May 26th, 2018 1:56pm