I live on the *** south block of president street in wheaton Illinois zip code ***** an...

GetHuman-dmspiral's customer service issue with ComEd from November 2018

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The issue in GetHuman-dmspiral's own words
I live on the *** south block of president street in wheaton Illinois zip code ***** and intersection of president and roosevelt once again in wheaton Illinois. **% of people in my neighborhood have power but a small handful of less than ** houses do not. I understand there was a severe storm on November **th Sunday night **** but explain to me please how people across the street and even directly around the corner all have power and here I am having to spend the night at a hotel while my neighbors have power literally feet away? Dont talk to me about grids or generalized nonsense I want answers and I want them now. I look forward to your reply as to how this could happen and I look even more forward to getting an actual human on the phone with a direct phone number that I can talk to as opposed to your nationally publicized number with auto replies. I will continue to contact people at comed until I can get an actual human being to give me a detailed explanation of this. I am not going away and I want answers. Looking forward to it please explain or provide any info you may need.
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ComEd

Customer service issue
Reported by GetHuman-dmspiral
Nov 27th, 2018 - 9 mons ago
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GetHuman-dmspiral started working on this issue
Nov 27th, 2018 3:42am