I just ordered and received a pair of your pants. I tried to respond to a follow-up sur...

GetHuman-nealybug's Complaint issue with Columbia Sportswear from October 2019

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The issue in GetHuman-nealybug's own words
I just ordered and received a pair of your pants. I tried to respond to a follow-up survey from you. I don’t typically respond to most marketing surveys, but I wanted to pass on a few critiques of an otherwise great product. The experience of trying to complete the survey was frustrating for these reasons:***) No space was provided to add the details that I wanted to mention. It was all about the “experience.”***) Near the end, it asked, do you mind answering a few ore questions? I clicked “No” meaning that I didn’t mind, and the survey ended. Get your grammar correct!***) I back-paged and said “Yes.” Then on that page, there was no “Next” or “End” button. Grrr.. what a waste of my time.**I hope I’m not wasting this time in forwarding these comments. You can do better.**Neal Cassidy

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Columbia Sportswear

Complaint issue
Reported by GetHuman-nealybug
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 154 others
0 customers following this

Timeline

GetHuman-nealybug started working on this issue
Oct 14th, 2019 2:40am

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