Extremely disappointed. I placed an order * days ago. I got * items for a total of...

GetHuman-carsono's customer service issue with Columbia Sportswear from June 2018

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Help with my Columbia Sportswear issue
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Order number, Billing address, and Email address on the account (if applicable)
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The issue and preferred resolution, in GetHuman-carsono's own words:
Extremely disappointed. I placed an order * days ago. I got * items for a total of *** dollars. * ****rts and * shorts BOTH of which are on sale today which would have saved me a total of ** dollars. I call customer service and they are unable to credit my account. Now I have to wait to get the package only to return it. I am extremely dissatisfied that there is not an easier way to do this. Now, I’m sure i will have to pay ****pping on the return and it all just seems so unorganized.
I trust that Columbia Sportswear will make this right and come up with a resolution that is fair.
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Columbia Sportswear

Customer service issue
Reported by GetHuman-carsono
Jun 7th, 2018 - 2 mons ago
I have an issue with Columbia Sportswear too
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Seen by 2 customers so far
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GetHuman-carsono started working on this issue
Jun 7th 12:49pm