Extremely disappointed. I placed an order * days ago. I got * items for a total of...

GetHuman-carsono's customer service issue with Columbia Sportswear from June 2018

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The issue in GetHuman-carsono's own words
Extremely disappointed. I placed an order * days ago. I got * items for a total of *** dollars. * shirts and * shorts BOTH of which are on sale today which would have saved me a total of ** dollars. I call customer service and they are unable to credit my account. Now I have to wait to get the package only to return it. I am extremely dissatisfied that there is not an easier way to do this. Now, I’m sure i will have to pay shipping on the return and it all just seems so unorganized.
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Columbia Sportswear

Customer service issue
Reported by GetHuman-carsono
Jun 7th, 2018 - 6 mons ago
I have an issue with Columbia Sportswear too
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Jun 7th 12:49pm