HELP!!! CUSTOMER SERVICE!!!

GetHuman-flballar's Returns issue with CollectionsEtc.com from July 2020

Help with my CollectionsEtc.com issue
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Before contacting them, items GetHuman-flballar may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-flballar's own words
Learn if you have a smaller size recliner cover than the large ones I received. ... The large covers are too big for our chairs. I would like to exchange them for the regular size recliner covers.After not receiving any response to my request on your website, I called your customer service and got a recorded message telling me to handle my issue on the website and that customer service is closed! In chat, "Pearl Wilson" told me I needed to complete and submit a form providing my credit card info.
Answering my question.
How GetHuman-flballar fixed the problem

We are waiting for GetHuman-flballar to fix the problem and share the solution with the rest of us customers.

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CollectionsEtc.com

Returns issue
Reported by GetHuman-flballar
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 687 others
0 customers following this

Timeline

GetHuman-flballar started working on this issue
Jul 12th 9:35pm
GetHuman-flballar indicated the issue is not fixed yet.
Jul 14th 12:29am
GetHuman-flballar indicated the issue is not fixed yet.
Jul 16th 4:02pm
GetHuman-flballar indicated the issue is not fixed yet.
Jul 16th 4:23pm
GetHuman-flballar indicated the issue is not fixed yet.
Jul 16th 4:26pm
GetHuman-flballar indicated the issue is not fixed yet.
Jul 16th 4:41pm

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