What is your return policy?

Our return policy at CollectionsEtc.com aims to ensure customer satisfaction. If you are not completely pleased with your purchase, we offer a hassle-free return process within 60 days of receipt. To initiate a return, simply fill out the form on our website or contact our customer service team for assistance. Please note that all items must be in their original condition and packaging to be eligible for a refund or exchange. Returns are typically processed within 2-3 weeks, and refunds are issued in the original form of payment. However, please be aware that shipping and handling charges are non-refundable. We strive to provide prompt and efficient service to ensure a positive shopping experience for our valued customers.