Can I return or exchange a product?

Yes, you can return or exchange a product purchased from Emilys-collection.com. We understand that sometimes a product may not meet your expectations or there may be a need for a different size or color. To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order. They will guide you through the process and provide you with a return authorization number. Please ensure that the product is unused, in its original packaging, and accompanied by the proof of purchase. Once we receive the returned item, we will issue a refund or exchange, depending on your preference. Kindly note that shipping fees for returns and exchanges may apply. For more details, please refer to our Returns and Exchanges Policy on our website.