*th time contacting--order********* date **-**-****. Ordered* items all same. Called f...

GetHuman4883606's Complaint issue with CollectionsEtc.com from May 2020

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The issue in GetHuman4883606's own words
*th time contacting--order********* date **-**-****. Ordered* items all same. Called few times , was told items on back order* would I like a refund. Said no, will wait. Called in April, was told items had come in, would arrive *-** days. Items received, great. Then on **-**-**** credit card was billed $**.**. Why the additional charge? Am sure an order can't be accepted unless prepaid, and why was I asked the times called "did I want a refund" if not prepaid? Also dislike system of having to pay $*.** to submit complaint. Have contacted my back, was told to recontact them if I want them to dispute the charges-may do so. Can call me, Jerry Stowell (husband), at ***-***-****. Have ordered times past for Christmas, very happy. Not this time, VERY DISSAPOINTED this time. Request quick explanation PLEASE.

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Complaint issue
Reported by GetHuman4883606
May 29th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 428 others
0 customers following this


GetHuman4883606 started working on this issue
May 29th, 2020 12:25am
GetHuman4883606 shared this issue with friends on Facebook
May 29th, 2020 12:54am

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