I received order ********* **** and two spinners were for Mother's Day. My Mom told m...

GetHuman-wendy_cu's customer service issue with CollectionsEtc.com from May 2018

1 view
688 similar
0 following
Help with my CollectionsEtc.com issue
First: share to improve GetHuman-wendy_cu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wendy_cu's next move: call CollectionsEtc.com.
The best way to get your problem resolved is to tap the button below to start calling CollectionsEtc.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-wendy_cu may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-wendy_cu's own words
I received order ********* **** and two spinners were for Mother's Day. My Mom told me today they're damaged and don't work! Can we fix my embarrassment please. Item ****** Solar Twirling Butterfly Stake has a glue ring on the top of the glass sphere. It's the center of the flower. Also there's not enough threads on the ***** part of the stakes to make it sturdy enough to stand. It collapses. Secondly item ****** Garden Spinner has a cracked plastic small ball, and perhaps * E stake pieces? There are * stakes that are identical-not an E AND AN F? The bottom cups don't spin the way it goes together. In addition according to directions the *xH washers are to small to fit where instructed. I don't know if these are possibilities to why the bottom is too tight to spin (even when used with the broken ball) or not. Not to mention it seems shorter than pictured, but I didn't have her measure. Do you have operative replacement parts you can send to fix these issues please?
GetHuman-wendy_cu did not yet indicate what CollectionsEtc.com should do to make this right.
I have an issue with CollectionsEtc.com too
How GetHuman-wendy_cu fixed the problem
We are waiting for GetHuman-wendy_cu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CollectionsEtc.com's attention and get better help faster. Tap below to get started.
Having CollectionsEtc.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would CollectionsEtc.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-wendy_cu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-wendy_cu
May 18th, 2018 - 10 mons ago
I have an issue with CollectionsEtc.com too
Not resolved
Seen by 1 customer so far
Similar issue to 688 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-wendy_cu started working on this issue
May 18th, 2018 8:38am