I have already submitted a claim that I lost my phone * weeks ago and yesterday I recei...

GetHuman5865005's customer service issue with Coinbase from March 2021

1 view | 3548 similar | 0 following
Help with my Coinbase issue
First: share to improve GetHuman5865005's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5865005's next move: call Coinbase.
The best way to get your problem resolved is to tap the button below to start calling Coinbase. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5865005 may need:
Account name, Account email, Account phone number, and Government issued photo ID
The issue in GetHuman5865005's own words
I have already submitted a claim that I lost my phone * weeks ago and yesterday I received an email saying I purchased $* of LTC which I did not since I still do not have access to my coinbase account I was not able to do the authentication since I do not have a camera on my pc I should have the camera today and will be able to do the authentication process, meanwhile please do not allow any changes to my account for I sense that someone has made this purchase and is in the process to try and change bank accounts and phone numbers to take my funds. Please if you would reply that you have looked into this matter the last time I looked in my account I had somewhere around $*,***.** US dollars in between mostly Bitcoin and some Eutherum . Thank you My name is Mario Daniel Romero and my phone number is **********.

GetHuman5865005 did not yet indicate what Coinbase should do to make this right.

How GetHuman5865005 fixed the problem

We are waiting for GetHuman5865005 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Coinbase's attention and get better help faster. Tap below to get started.
Having Coinbase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5865005 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5865005
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3548 others
0 customers following this


GetHuman5865005 started working on this issue
Mar 20th 2:12pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians