I have already submitted a claim that I lost my phone * weeks ago and yesterday I recei...

GetHuman5865005's customer service issue with Coinbase from March 2021

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The issue in GetHuman5865005's own words
I have already submitted a claim that I lost my phone * weeks ago and yesterday I received an email saying I purchased $* of LTC which I did not since I still do not have access to my coinbase account I was not able to do the authentication since I do not have a camera on my pc I should have the camera today and will be able to do the authentication process, meanwhile please do not allow any changes to my account for I sense that someone has made this purchase and is in the process to try and change bank accounts and phone numbers to take my funds. Please if you would reply that you have looked into this matter the last time I looked in my account I had somewhere around $*,***.** US dollars in between mostly Bitcoin and some Eutherum . Thank you My name is Mario Daniel Romero and my phone number is **********.

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Coinbase

Customer service issue
Reported by GetHuman5865005
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3548 others
0 customers following this

Timeline

GetHuman5865005 started working on this issue
Mar 20th, 2021 2:12pm