I have already submitted a claim that I lost my phone * weeks ago and yesterday I recei...

GetHuman5865005's customer service issue with Coinbase from March 2021

15 views | 3548 similar | 0 following
Help with my Coinbase issue
First: share to improve GetHuman5865005's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5865005's next move: talk to Coinbase when they open.
Coinbase's call center is closed now. We will send GetHuman5865005 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman5865005 may need:
Account name, Account email, Account phone number, and Government issued photo ID
The issue in GetHuman5865005's own words
I have already submitted a claim that I lost my phone * weeks ago and yesterday I received an email saying I purchased $* of LTC which I did not since I still do not have access to my coinbase account I was not able to do the authentication since I do not have a camera on my pc I should have the camera today and will be able to do the authentication process, meanwhile please do not allow any changes to my account for I sense that someone has made this purchase and is in the process to try and change bank accounts and phone numbers to take my funds. Please if you would reply that you have looked into this matter the last time I looked in my account I had somewhere around $*,***.** US dollars in between mostly Bitcoin and some Eutherum . Thank you My name is Mario Daniel Romero and my phone number is **********.

GetHuman5865005 did not yet indicate what Coinbase should do to make this right.

How GetHuman5865005 fixed the problem

We are waiting for GetHuman5865005 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Coinbase's attention and get better help faster. Tap below to get started.
Having Coinbase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5865005 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5865005
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3548 others
0 customers following this


GetHuman5865005 started working on this issue
Mar 20th, 2021 2:12pm