Dear abdul jalil,**Our records indicate that you have attempted to log in to your Coinb...

GetHuman5306767's customer service issue with Coinbase from September 2020

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The issue in GetHuman5306767's own words
Dear abdul jalil,**Our records indicate that you have attempted to log in to your Coinbase account from a country in which Coinbase is prohibited by law from doing business (Sudan) per the sanctions imposed by the U.S. Treasury Department’s Office of Foreign Assets Control or other governing bodies. As a result, your account has been restricted.**If you are not a resident of a sanctioned country or otherwise have received this notification in error, please complete the contact form and our team will look further into your issue.**Please DO NOT send any documents as an attachment to an email for your security.**If, however, Coinbase concludes that you reside in a prohibited region or are violating applicable sanctions in any way, your account will be closed and Coinbase will take any other actions required by law.**Additional information regarding account logins from prohibited regions is available here.**Respectfully,*The Coinbase Team

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Coinbase

Customer service issue
Reported by GetHuman5306767
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1742 others
0 customers following this

Timeline

GetHuman5306767 started working on this issue
Sep 28th, 2020 2:25am