I was scammed by a user of Coinbase that claimed to be an Amazon employee. He hacked*ph...

GetHuman5018350's Hacked Account issue with Coinbase from July 2020

Help with my Coinbase issue
First: share to improve GetHuman5018350's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5018350 may need:
Account name, Account email, Account phone number, and Government issued photo ID
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5018350's own words
I was scammed by a user of Coinbase that claimed to be an Amazon employee. He hacked*phished into my computer and acted as it was me and was able to transfer *.******** BTC(**,***.** USD) to his account. I got an email that it was sent to this account. *CJYcxeSoFv*do**XvaUqSs*qjxkL**F he goes by the fake name of Eric Lester. Phone number (***)***-****. I would like to try an recall this transaction to get this bad guy from harming anyone else. I did not ok this transaction but he will tell you I did. He had me wire him money to Cross River Bank first posing as an Amazon billing department. I received a phishing email originally by “Amazon Support” about a purchase I did not make. The number on the email was *-***-***-****. Can you please help me any way paossible. Thank You!

GetHuman5018350 did not yet indicate what Coinbase should do to make this right.

How GetHuman5018350 fixed the problem

We are waiting for GetHuman5018350 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Coinbase's attention and get better help faster. Tap below to get started.
Having Coinbase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman5018350
Jul 1st, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1568 others
0 customers following this


GetHuman5018350 started working on this issue
Jul 1st, 2020 6:17pm