Hi,**Thank you for your patience,**Coinbase had set my account up wrong from when i cre...
GetHuman-jaysoniu's customer service issue with Coinbase from January 2019
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Help with my Coinbase issue
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Account name, Account email, Account phone number, and Government issued photo ID
The issue in GetHuman-jaysoniu's own words
Hi,**Thank you for your patience,**Coinbase had set my account up wrong from when i created it, having me purchase by euros when my ID (UK Passport verification) Coinbase should have set my account up as verified for the UK and GBP,**My account was wrongfully set to buy with EURO so this has resulted on bank conversion fees totalling over £*** which should be reimbursed to me,**I have the photo of ID (UK Passport) i provided to Coinbase (multiple times since account set up and verification, and my bank statement showing all the fees,**I received a message stating that the matter was going to a specialist then received a message telling me the case has been resolved which it has not,**I am left here with no explanation given and no repayment of the fault that took place because of Coinbase setting up my account wrong,**I was totally unaware these fees were happening until over £*** had been charged wrongfully from my bank account, then my Coinbase account was changed and that issue has since been resolved, my account is now set up so i wont get fees from bank as it should of been in the first place, due to me going through Coinbase verification properly,**Please track current developments involving this ongoing issue and update me on my reimbursement?**Thank You,*Jason
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