My Classmates.com account was automatically renewed for * years. I want to cancel my me...

GetHuman-ginhopki's customer service issue with Classmates.com from July 2018

Help with my Classmates.com issue
The issue in GetHuman-ginhopki's own words
My Classmates.com account was automatically renewed for * years. I want to cancel my membership as I cannot afford $** for a membership. I did not realize they could automatically charge my credit card, but they did. I have since gone into my Classmate settings and adjusted anything that said I would automatically charged! It's ridiculous that you cannot call them directly and discuss this matter!!!!! I'm not a happy person right now!!! My name is Mary Paterson Hopkin and I'm registered as a member in Taft High School, Taft, TX.
GetHuman-ginhopki did not yet indicate what Classmates.com should do to make this right.
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Classmates.com

Customer service issue
Reported by GetHuman-ginhopki
Jul 26th, 2018 - 10 mons ago
I have an issue with Classmates.com too
Fixed
GetHuman-ginhopki shared how to fix
Seen by 8 customers so far
Similar issue to 605 others
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Items needed
Email
Password
School Name
Year of Graduation
Town where school is located
Timeline
GetHuman-ginhopki started working on this issue
Jul 26th, 2018 11:42pm
GetHuman-ginhopki indicated the issue is not fixed yet.
Jul 27th, 2018 3:27am
GetHuman-ginhopki confirmed the issue is fixed. Hooray!
Jul 28th, 2018 2:48am
GetHuman-ginhopki confirmed the issue is fixed. Hooray!
Jul 30th, 2018 1:17am