I signed up for a free two weeks and then tried to cancel my account before the billing...

GetHuman-jevancli's Refund a Charge issue with ClassPass from August 2019

Help with my ClassPass issue
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The issue in GetHuman-jevancli's own words
I signed up for a free two weeks and then tried to cancel my account before the billing cycle started. No one contacted me to follow up with the cancellation and I was charged today for a month I do not want to use.**When trying to cancel again, I somehow clicked the buy more credits link and it charged my account with one click (there should be another page to verify purchases, the one click feels tricky) and I do not want those credits either.**Please help me resolve this, I unfortunately cannot afford class pass and tried to avoid this hassle.

GetHuman-jevancli did not yet indicate what ClassPass should do to make this right.

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ClassPass

Refund a Charge issue
Reported by GetHuman-jevancli
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1778 others
0 customers following this

Timeline

GetHuman-jevancli started working on this issue
Aug 9th, 2019 2:26pm
GetHuman-jevancli shared this issue with followers on Twitter
Aug 9th, 2019 2:27pm