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Citizenship and Immigration Canada Customer FAQ

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What is Citizenship and Immigration Canada's Phone Number?

The question we are asked most often is about how to talk to Citizenship and Immigration Canada customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I apply for citizenship if I am a refugee claimant or protected person?

Yes, refugee claimants and protected persons in Canada are eligible to apply for citizenship. Refugee claimants who are approved and...
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Requirements

What are the requirements for Canadian citizenship?

The requirements for Canadian citizenship include being at least 18 years old, having permanent resident status in Canada, possessing...
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Can I apply for Canadian citizenship if I am a permanent resident?

Yes, as a permanent resident of Canada, you are eligible to apply for Canadian citizenship. To apply, you must meet certain requirements,...
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Can I apply for citizenship if I have a criminal record?

Yes, you can still apply for Canadian citizenship if you have a criminal record. However, having a criminal record may affect your...
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Processing Time

How long does it take to process a citizenship application?

The processing time for a citizenship application in Canada can vary depending on several factors. On average, it takes about 12 months...
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Cost

What is the cost of applying for Canadian citizenship?

The cost of applying for Canadian citizenship varies depending on the type of application being submitted. For adult applicants (18...
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Application Process

Can I include my family members in my citizenship application?

Yes, you can include your family members in your citizenship application. Citizenship and Immigration Canada allows eligible applicants...
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What documents do I need to submit with my citizenship application?

When submitting a citizenship application to Citizenship and Immigration Canada (CIC), it is crucial to include certain documents to...
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Language Requirement

Is there a language requirement for Canadian citizenship?

Yes, there is a language requirement for Canadian citizenship. In order to obtain Canadian citizenship, applicants aged 18 to 54 must...
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Dual Citizenship

Do I need to give up my current citizenship to become a Canadian citizen?

No, you do not need to give up your current citizenship to become a Canadian citizen. Canada allows dual citizenship, which means that...
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Residency vs. Citizenship

What is the difference between permanent residency and Canadian citizenship?

Permanent residency and Canadian citizenship are two distinct immigration statuses in Canada. Permanent residency (PR) allows individuals...
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Refugee Claimants

Can I apply for citizenship if I am a refugee claimant or protected person?

Yes, refugee claimants and protected persons in Canada are eligible to apply for citizenship. Refugee claimants who are approved and...
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