It would be good if I could get into my account. BUT I CAN NOT. I called three times an...

GetHuman-freeroy's customer service issue with Citibank from October 2020

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The issue in GetHuman-freeroy's own words
It would be good if I could get into my account. BUT I CAN NOT. I called three times and talked to your staff, ( either in India or the philippines) and they acted like I had * heads and no since. They kept sayin g "I don't understand. " I repeated asked for a supervisor in the USA. " I don't understand". Finally I told all of them that "*I WILL NEVER MAKE A PAYMENT TO MY ACCOUNT UNLESS SOME ONE , FROM THE USA, IN AUTHORITY, CALLS AND TALKS TO ME. " This is all last week and yesterday. have been with you both here and had a bank account with you i n Highland, Ca. You are a great Company. And I understand why you outsource to India and the Philippines, (ony $** dollars a day). But I would like help.*Roy Freeman** *** *** **** Last * of card *****God Bless*Roy

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Citibank

Customer service issue
Reported by GetHuman-freeroy
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2069 others
0 customers following this

Timeline

GetHuman-freeroy started working on this issue
Oct 2nd, 2020 10:25pm
GetHuman-freeroy indicated the issue is not fixed yet.
Oct 3rd, 2020 6:22am
GetHuman-freeroy indicated the issue is not fixed yet.
Oct 21st, 2020 8:33pm