DELHI **********.*To *THE CITY BANK ,*CREDIT CARD DIVISION,*INDIA.***Subject: RENEWABLE...

GetHuman-skslaw's customer service issue with Citibank from May 2020

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DELHI **********.*To *THE CITY BANK ,*CREDIT CARD DIVISION,*INDIA.***Subject: RENEWABLE OF MEDICAL CLAIM INSURANCE UNDER THE GOOD HEALTH POLICY.**Sir,*I am one of the customers holding your credit card No. **** **** **** **** in my name (Surendra Kumar). You had sold long back medical and insurance policy under your good health policy scheme. Every year you renewed the same and debited my account with the premium of the insurance and also charged service charge for the same from me. Every year your office also intimated me in advance but in the current year nor intimation received from your site till now nor any intimation also received from the new India assurance Co Ltd on this account.**You are hereby call upon to take necessary action in this connection to get the medical insurance policy renewal. Kindly let me know about the same at the earliest.*Thanking you,*yours faithfully**(Surendra Kumar)*credit card No. **** **** **** ****.*Address: B-**, cosy Apartment, sector *, Rohini, Delhi-******.*Mobile No. **********.*Email ID: *****@***.com

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Citibank

Customer service issue
Reported by GetHuman-skslaw
May 19th, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2135 others
0 customers following this

Timeline

GetHuman-skslaw started working on this issue
May 19th, 2020 5:48pm
GetHuman-skslaw indicated the issue is not fixed yet.
May 21st, 2020 7:00am