Citibank I am experiancing SENIOR ABUSE. Citibank at ***** Washington Bl Whittier, ca is refusing to go to another branch ( Whittwood branch is closed for Virus) & get my mail with checks mailed for deposit. They told me the Whittwood Citibank is closed for Virus & mail boxes are all locked. They they said there is a riot in Whittier & not allowed to go to Whittwood. They are lying there are not riots in Whittier at all. My checks are going to bounce because they are holding my mail illegely.

GetHuman4887911's Get Banking Help issue with Citibank from May 2020

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The issue in GetHuman4887911's own words
I want Dave at ***** Washington blvd Whittier to get my mail with $***.** in it for deposit in my checking account. Dave is in charge cell ***-***-**** ... On ********* I mailed checks for $***.** deposit only to the Whittier,ca ***** branch. They closed that office & they R not getting the mail because. nobody has the Key to the Mail box located in the middle of the Whittwood mall. Therefore I am going to loose my deposit because it is still in the mail box.*On *-**-** I talked to Dave (now working at the Whittier ***** branch & he told me nobody has the Key to the Whittwood ***** citibank. Dave said he would go on *-.***-** & get the mail* Dave never called me to tell me My letter is los or found. Please call me at ***-***-**** after ** noon daily. I want my deposit now. there were about * checks to be deposited & each check will not stop payment or reissue my checks. If I loose this deposit I will make U pay me for every check. If this is not resolved by Monday *-*-** I will contact the News Media HELP ON YOUR SIDE. You can not close a bank & never go pick up the mail. That is what both Dave & julio (from the Whittier branch at ***** told me- they do no have to get the mail because they do not have a key to the Whitwood ***** branch. I want my money
My checks I write are all going to bounce because they are holding my mail with $***.** for deposit.
Dave has to go to the Whittwood mall & get the mail. That is where my letter is with my bank deposit.
I mailed this deposit because I was going to the hospital to be checked for Virus* I am ** years odl & can not walk very well. Citibank does not care & am getting Senior abuse from that bank.
I called police, Whittwood managment co etc. they said no riots & Whittwood mail boxes ( in the middle of the mall) have never been lock so that Citibank can get there mail. Dave is too lazy to get the mail.
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Citibank

Get Banking Help issue
Reported by GetHuman4887911
May 29th, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 2151 others
0 customers following this

Timeline

GetHuman4887911 started working on this issue
May 29th, 2020 9:34pm

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