***-***-****. *dxg*******I was decieved into purchasing extra points to use at park s...

GetHuman1965100's customer service issue with Choice Privileges from January 2019

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***-***-****. *dxg*******I was decieved into purchasing extra points to use at park sleep and fly at the comfort inn in Plainfield IN. I was then told by the hotel that I was not able to use points for park sleep and fly. On top of that, several days later they called and canceled my reservation because they said they were not taking reservations because of thanksgiving weekend. After making other arrangements they called back and said I could stay for park sleep and fly but not use my points. Choice privledges owes me **.** dollars. I am older adult and need that money. Tried calling, disputing with credit card company, my children said maybe internet posting could help. Please let this get to the right people to help. I don't want points I need cash.
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Choice Privileges

Customer service issue
Reported by GetHuman1965100
Jan 14th, 2019 - 9 mons ago
I have an issue with Choice Privileges too
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Seen by 17 customers so far
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GetHuman1965100 started working on this issue
Jan 14th 9:51pm
GetHuman1965100 indicated the issue is not fixed yet.
Jan 14th 9:52pm