Chipotle located in Hingham, MA needs to be shut down or fixed. They are stealing peopl...

GetHuman5317531's Complaint issue with Chipotle Mexican Grill, Inc. from September 2020

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The issue in GetHuman5317531's own words
Chipotle located in Hingham, MA needs to be shut down or fixed. They are stealing peoples money and it is getting ridiculous. They have a horrible system in place which results in hours of waiting and horrible food. They cancel online orders with no explanation and take your money and they do not Answer the phone. Today is the third time they canceled my order I placed online and took my money and when I call the phone number they do not answer so this time I went into the store and they basically told me that there’s nothing we can do. They’re still not allowing people in the store so if you say order a meal and it says come at ** to pick it up or you still have to wait in an hour line outside so you actually don’t get your food till one but it was made at ** so you get it cold and disgusting. They need to either be fixed or shut down and it doesn’t help that they are extremely rude after they do something to you and you bring it up to them.

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Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman5317531
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 850 others
0 customers following this


GetHuman5317531 started working on this issue
Sep 30th, 2020 5:20pm
GetHuman5317531 indicated the issue is not fixed yet.
Sep 30th, 2020 9:22pm