My credit card (visa ending ****) was charged $**.** twice in error on the same day for...
GetHuman892490's customer service issue with Chipotle Mexican Grill, Inc. from July 2018
Help me with my issue
GetHuman892490's next move: talk to Chipotle Mexican Grill, Inc. when they open.
Chipotle Mexican Grill, Inc.'s call center is closed now. We will send GetHuman892490 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman892490's own words
My credit card (visa ending ****) was charged $**.** twice in error on the same day for the same order. *Store : Englewood NJ ******(** Nathaniel Place)*************:** pm was the time stamp on register receipt********When it happened the person checking me out ran card and it didn’t look like it went through (no receipt printed out) so he swiped it again and told me to watch my cv statement just in case but to him it looked on his screen like my card would only be charged once. *I can see on my card statement the charge actually did go through twice in error. **I brought the receipt to the store last week but they told me to call corporate since it paid for on a credit card. They could not find a phone number so I said I’d look it up online. I was surprised that I could not find a customer service number. I hope this way of reaching you works. **Please refund the extra charge of $**.**.
GetHuman892490 did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
I have an issue with Chipotle Mexican Grill, Inc. too
How GetHuman892490 fixed the problem
We are waiting for GetHuman892490 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.