I’m very upset right now at the *** Street location in the Bronx. I walked in and order...
GetHuman650276's complaint issue with Chipotle Mexican Grill, Inc. from May 2018
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The issue in GetHuman650276's own words
I’m very upset right now at the *** Street location in the Bronx. I walked in and ordered a chicken bowl when i went to pay at the register and the cashier asked if i had another bill.. when i asked why she told me she couldn’t accept the bill because our “system” wasn’t accepting it. I was paying with old ** dollar bills prior to me buying something in chipotle i made two purchase with the same bills and there wasn’t a problem. The service manager name was indira she was very nasty and rude and the cashier who also was playing along with her was talking about me in Spanish to her co worker. I work retail and not once have I ever told a customer that I can’t accept the bill or our system isn’t working i always try and find a solution to the problem. Indria also told me that she can throw my food away it’s not a problem i walked in there because i was hungry how as a service manager are you telling the customer you gonna throw their food out? She was very unprofessional very i have never not once experienced that kind of service in a chipotle restaurant.
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