Im dyslexic and made an honest mistake by by putting the last four digits of my phone n...

GetHuman4922019's Account Access issue with Chime from June 2020

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Before contacting them, items GetHuman4922019 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4922019's own words
Im dyslexic and made an honest mistake by by putting the last four digits of my phone number backwards * This is the CORRECT PHONE NUMBER!(***-***-**** ) **But because of my dyslexia i put in *(***-***-**** ) **And by doing so it locked me out of my account.**And i haven't been able to figure out a way to fix the problem. Even though they have had me send in my two forms of my identification at least five times and they still havent been able to resolve my issue

GetHuman4922019 did not yet indicate what Chime should do to make this right.

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Chime

Account Access issue
Reported by GetHuman4922019
Jun 7th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 10612 others
0 customers following this

Timeline

GetHuman4922019 started working on this issue
Jun 7th 8:02am