Can't sign in on the app. It says it will send text message to my phone. My number cha...

GetHuman1835634's customer service issue with Chime from December 2018

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The issue in GetHuman1835634's own words
Can't sign in on the app. It says it will send text message to my phone. My number changed so the app let me try to update it. After it seemed like it updated my phone number...it came back and said THERE'S A BIG TECHNICAL ISSUE AND WERE WORKING ON IT. **The truth is that there's no real big TECHNICAL issue and no-one is working on anything regarding my account. How can you assist me...or can you? I'm terribly sorry for bothering you folks but I'm trying to make a huge deposit as I'm in the process of buying a house. **Anything you can do to get my account back online would be perfect. No phone number of live agent is unfortunate- I really thought this would have been a viable option. **Thanks **Jason Babcock

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Chime

Customer service issue
Reported by GetHuman1835634
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1291 others
0 customers following this

Timeline

GetHuman1835634 started working on this issue
Dec 26th, 2018 10:03pm

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