I sent a message about my problem and have seen nothing to help fix it! I'm trying to...

GetHuman-deanaher's customer service issue with Chime from June 2018

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The issue in GetHuman-deanaher's own words
I sent a message about my problem and have seen nothing to help fix it! I'm trying to help a gentleman currently in jail to open a chime acct to save money to have when he gets out. I used a email and password that I need to change to different ones. He gave me the ones he wanted to use and then when I went to sign him up I couldn't find them. I ended up finding them and now want to change the email and password to what he wanted. He said he didn't care which one but now because I've tried to use two different emails and passwords with his SSN it won't let me finish signing him up. How do I fix this??
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Chime

Customer service issue
Reported by GetHuman-deanaher
Jun 25th, 2018 - 6 mons ago
I have an issue with Chime too
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Seen by 15 customers so far
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Timeline
GetHuman-deanaher started working on this issue
Jun 25th 6:32pm