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Children's Place Customer FAQ

Top Answers & How-to Guides

What is Children's Place's Phone Number?

The question we are asked most often is about how to talk to Children's Place customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I update my account information?

To update your account information on Children's Place, simply log in to your account using your email address and password. Once you...

Are there any discounts or promotions available?

Yes, Children's Place offers various discounts and promotions to help you save on your purchases. We frequently have sales events,...
Ask any question you have about Children's Place customer service, get an answer now.
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Order Tracking

How Do I Track My Order with Children's Place?

If you have placed an order with Children's Place, you should receive it in good condition. Tracking gives you peace of mind since...
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Account Information

How can I update my account information?

To update your account information on Children's Place, simply log in to your account using your email address and password. Once you...
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Return Policy

What is the return policy for Children's Place?

Children's Place offers a hassle-free return policy for your convenience. If you are not completely satisfied with your purchase, you...
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How long does it take to process a return?

The processing time for a return at Children's Place may vary, but typically it takes about 5 to 7 business days from when the return...
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Can I return items purchased online to a physical store?

Yes, customers can return items purchased online to a physical store. Children's Place offers the convenience of returning online purchases...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. We understand that our customers are spread across the globe, and we are...
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Payment Methods

What payment methods do you accept?

At Children's Place, we offer various convenient payment methods to ensure a seamless shopping experience for our customers. We accept...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Children's Place. Gift cards make the perfect gift for any occasion, allowing the recipient...
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Rewards Program

What is the Children's Place rewards program?

The Children's Place rewards program is a loyalty program designed to offer exclusive benefits and rewards to our valued customers....
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Clothing Sizes

What sizes do you offer for children's clothing?

At Children's Place, we offer a wide range of sizes to cater to children of all ages. Our clothing sizes are designed to fit newborns,...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, Children's Place offers various discounts and promotions to help you save on your purchases. We frequently have sales events,...
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Help me with my Children's Place customer service issue

Ask any question you have about Children's Place customer service. We will do our best to get you answers right away.
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