I ordered my daughter some shoes for a wedding on sept **,**** and going to the app it...

GetHuman-couponfr's customer service issue with ChildrensPlace.com from September 2018

Help with my ChildrensPlace.com issue
The issue in GetHuman-couponfr's own words
I ordered my daughter some shoes for a wedding on sept **,**** and going to the app it says its been shipped and there is a tracking * but when I track it, it says its in San Jose which is where I am but its but at the post office and has been there since Sept. **, **** and it is soon to be Sept. **th considering it is * more hour to midnight anyway when I called the ups they told me to call the post office so I did and they thought it also didn't sound right so they made a case and gave me a case * anyway on my break I have a message from the post office in regards of my case ** package they said that the package has not been sent out by the sender and that I need to contact them!!!* This is very unprofessional I don't understand how you say my package has been sent when in fact it hasn't those shoes I had ordered for my daughter who is going to be the flower girl in wedding in * weeks from now how do you plan on resolving this issue

GetHuman-couponfr did not yet indicate what ChildrensPlace.com should do to make this right.

How GetHuman-couponfr fixed the problem
I called the children ‘a Place and when they looked it up it showed a recent movement from the post office with today’s date and so it turns out the idiot at the post office didn’t know what the **** he was talking about ....... later that day I got my package!
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ChildrensPlace.com

Customer service issue
Reported by GetHuman-couponfr
Sep 15th, 2018 - 2 years ago
Fixed
GetHuman-couponfr shared how to fix
Seen by 3 customers so far
Similar issue to 129 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-couponfr started working on this issue
Sep 15th, 2018 6:07am
GetHuman-couponfr confirmed the issue is fixed. Hooray!
Sep 16th, 2018 6:39am