I have not been able to purchase any items online fore quite sometime now. i keep getti...

GetHuman-danyaela's customer service issue with ChildrensPlace.com from August 2018

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The issue in GetHuman-danyaela's own words
I have not been able to purchase any items online fore quite sometime now. i keep getting an error message that says Sorry. Promotion code Y*****FRLW***BR is expired. If you have another coupon code please enter it. I get this message everytime I try to check out. I don't even have any coupons or codes attached to the order. I have tried everything from deleting cookies*cache, using a different browser and none of it works. I've tried calling in for assistance too and didn't get any resolution to this issue. I need for this children's place online profile to be deleted so I can set a new one up, or have that coupon wherever it is remove. I'm very frustrated because I feel as if no one there cares to look into this further because I keep getting the same suggestions that are not working. I would love to order from the convenience of my home and not have to come in to shop. Please fix this....thank you!

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ChildrensPlace.com

Customer service issue
Reported by GetHuman-danyaela
Aug 2nd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 69 others
0 customers following this

Timeline

GetHuman-danyaela started working on this issue
Aug 2nd, 2018 1:53am