I really liked a blouse from your catalog to months ago or so. I didn’t know which size...

GetHuman1531450's customer service issue with Chico's from November 2018

Help with my Chico's issue
The issue in GetHuman1531450's own words
I really liked a blouse from your catalog to months ago or so. I didn’t know which size would fit so I ordered I believe a medium and a large. I tried on the medium as soon as I got it and it fit perfectly so I was going to return the larger one. Subsequently I was in a very bad accident with the horse and I have three pelvic bone is broken and have pretty much been in bed since then and unable to package the return. Now it’s more than ** days so I’ve been told that you have a strict ** day policy but I would like to ask for your courtesy to take my extenuating circumstances into consideration and let me return it. I don’t need to of the same thing. If you cannot return cash or credit card charge I would be very happy with a credit to the Chicos store near me which is Kierland in Scottsdale Arizona. Thank you very much for your consideration * Colleen Hunsaker

GetHuman1531450 did not yet indicate what Chico's should do to make this right.

How GetHuman1531450 fixed the problem
I was so lucky and got a terrific customer service rep named Millie who helped me resolve my issue. I will be getting store credit and I am pleased with that thank you very much
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Chico's

Customer service issue
Reported by GetHuman1531450
Nov 9th, 2018 - 3 years ago
Fixed
GetHuman1531450 shared how to fix
Seen by 31 customers so far
Similar issue to 38 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1531450 started working on this issue
Nov 9th, 2018 7:13pm
GetHuman1531450 confirmed the issue is fixed. Hooray!
Nov 9th, 2018 7:33pm

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