Hello there , My name is Chad Hernandez . About * weeks ago I went to Mark Christopher...

GetHuman3020667's Complaint issue with Chevrolet from June 2019

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The issue in GetHuman3020667's own words
Hello there , My name is Chad Hernandez . About * weeks ago I went to Mark Christopher Chevy to look at the new Trail boss . The salesman got me to go down there by telling me he had of them with the new *.* motor . There were * as they don't put that motor in the trail boss yet ? He clearly new very little . He then offered me * percent interest but quickly back peddled when realizing that was an option for the trail boss . He then told me GM would do *.** . Clearly wrong again . A week later someone called me from the dealer and asked me to come on down . I called and text them times when I arrived . Waited min on the lot to no one . Sales guy from Mark Chris called me the next day and said he was busy . Feeling frustrated I gave up . I was driving home with my son and stopped at Rotolo chevy in fontana . Spoke to James and explained I was just looking as It was late *pm. They then showed me a truck and tried to bully me into buying it that night . I asked where the instant discount on their website was and they explained this is the price . I felt weird about it so told them id be back in the morning . That morning I noticed they didn't give me any discounts off their own website . When I text the sales guy he explained "You seem like a smart business man", We wanted to keep some profit for the dealership . By golly u were advertising it I said . Not going back . I then went to Crest Chevy were I met Rob and explained my situation . He was great , Im ready to roll . One problem . He didn't have the truck and no one will trade with him . So now it looks like Ill miss your sale. Im disappointed as im ready to buy . Unfortunately I cant buy from a dealership that isn't honorable . Its a shame because you guys made a nice truck . Chad ***-***-****

GetHuman3020667 did not yet indicate what Chevrolet should do to make this right.

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Complaint issue
Reported by GetHuman3020667
Jun 2nd, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 99 others
0 customers following this


GetHuman3020667 started working on this issue
Jun 2nd, 2019 8:01pm
GetHuman3020667 indicated the issue is not fixed yet.
Jun 5th, 2019 3:27am
GetHuman3020667 indicated the issue is not fixed yet.
Jun 5th, 2019 8:41pm
GetHuman3020667 indicated the issue is not fixed yet.
Jun 5th, 2019 8:42pm

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