I had the Chegg.com page open on my laptop ready to order a book that was $**.**. I clo...

GetHuman-klairep's customer service issue with Chegg from May 2019

Help with my Chegg issue
First: share to improve GetHuman-klairep's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-klairep may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-klairep's own words
I had the Chegg.com page open on my laptop ready to order a book that was $**.**. I closed my laptop and the next day I opened my laptop to order that book with the tab from the previous day still open. The tab refreshed and suddenly the book was being shown for rent at $**.**. I don’t know if this was a computer glitch on the website or if the price really changed like that. For more information on the book the ISBN is: ************* *Every where else that I’ve tried to rent the book is no cheaper than the price of $**.** that the book originally was and I was so excited to rent the book for that cheap amount of money. Everywhere else I’ve looked is around the same price that the book is now listed as, $**.**. Is there anyway to change the pricing or find out if it was a glitch on the website?

GetHuman-klairep did not yet indicate what Chegg should do to make this right.

How GetHuman-klairep fixed the problem

We are waiting for GetHuman-klairep to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chegg customer problems.
How Do I Return a Book to Chegg?How Do I Get an Extension for My Books from Chegg?How Can I Sell My Text Book Back to Chegg?How Do I Return the Wrong Book Back to Chegg?How Do I Delete My Chegg Account?
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-klairep
May 22nd, 2019 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6010 others
0 customers following this


GetHuman-klairep started working on this issue
May 22nd, 2019 3:13am