I had the Chegg.com page open on my laptop ready to order a book that was $**.**. I clo...

GetHuman-klairep's customer service issue with Chegg from May 2019

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The issue in GetHuman-klairep's own words
I had the Chegg.com page open on my laptop ready to order a book that was $**.**. I closed my laptop and the next day I opened my laptop to order that book with the tab from the previous day still open. The tab refreshed and suddenly the book was being shown for rent at $**.**. I don’t know if this was a computer glitch on the website or if the price really changed like that. For more information on the book the ISBN is: ************* *Every where else that I’ve tried to rent the book is no cheaper than the price of $**.** that the book originally was and I was so excited to rent the book for that cheap amount of money. Everywhere else I’ve looked is around the same price that the book is now listed as, $**.**. Is there anyway to change the pricing or find out if it was a glitch on the website?

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Chegg

Customer service issue
Reported by GetHuman-klairep
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 6010 others
0 customers following this

Timeline

GetHuman-klairep started working on this issue
May 22nd, 2019 3:13am