Hello my name is Natalie Heiliger. I asked for an extended fee for the books I have now...

GetHuman839789's customer service issue with Chegg from July 2018

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Return them tomorrow on July *nd ... Hello my name is Natalie Heiliger. I asked for an extended fee for the books I have now because I took a summer class that one of the books would help me out with. They are now due back today July *st. I honestly don't ever use the post office or the ups stores so I did not realize they were closed on Sundays. I'm used to returning my books on the date they are due but all the stores are closed. If I can promise to get the books in tomorrow July *nd, which would only be a day late, can I not be charged with the fee? I have rented books with you guys multiple times and I always return the books back on time and in well condition. I was just wondering if you guys would give me a day grace period?

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Two texts books
Customer service issue
Reported by GetHuman839789
Jul 1st, 2018 - 4 years ago
Seen by 26 customers so far
Similar issue to 718 others
0 customers following this
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GetHuman839789 started working on this issue
Jul 1st, 2018 8:23pm
GetHuman839789 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:34am