Hello my name is Natalie Heiliger. I asked for an extended fee for the books I have now...
GetHuman839789's customer service issue with Chegg from July 2018
26 views | 718 similar | 0 following
Help with my Chegg issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Chegg help.
The issue in GetHuman839789's own words
Return them tomorrow on July *nd ... Hello my name is Natalie Heiliger. I asked for an extended fee for the books I have now because I took a summer class that one of the books would help me out with. They are now due back today July *st. I honestly don't ever use the post office or the ups stores so I did not realize they were closed on Sundays. I'm used to returning my books on the date they are due but all the stores are closed. If I can promise to get the books in tomorrow July *nd, which would only be a day late, can I not be charged with the fee? I have rented books with you guys multiple times and I always return the books back on time and in well condition. I was just wondering if you guys would give me a day grace period?
GetHuman839789 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman839789 fixed the problem
We are waiting for GetHuman839789 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chegg customer problems.