My wife and I purchased * round trip tickets to Southamerica thru CheapOair. While over...

GetHuman-poltisos's customer service issue with CheapOair from May 2020

Help with my CheapOair issue
First: share to improve GetHuman-poltisos's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-poltisos may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-poltisos's own words
My wife and I purchased * round trip tickets to Southamerica thru CheapOair. While over there AA cancelled all flight back to the USA up to Sep ****. We purchased our way back with other airlines. AA told us they will refund the money and gave us this info to follow-up with.*(wife)************* le. (name Leda Polti).*(husband)************* j (name) John Polti.*Told us to go thru: prefunds.aa.com, but the site says to go thru the tickets selling agent in this case CheapOair.*They cancelled our return twice and told us they will give us a money refund* (which we need to pay the tickets we bought to get home).Original trip was: ******** LA-Miami-Montevideo*returning ******** Montevideo-Miami-LA. - Locator *YQKNAP from AA. While there they told us over the phone that the US government had help them and will be able to pay their stranded customers. We won't be able to travel for now, so we need the money. *Thank you for your help.

GetHuman-poltisos did not yet indicate what CheapOair should do to make this right.

How GetHuman-poltisos fixed the problem

We are waiting for GetHuman-poltisos to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common CheapOair customer problems.
How Do I Change My Flight Date with Cheapoair?How Do I Change My Flight on Cheapoair?
Do you have a customer issue as well?
We can help you get CheapOair's attention and get better help faster. Tap below to get started.
Having CheapOair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CheapOair

Customer service issue
Reported by GetHuman-poltisos
May 16th, 2020 - a year ago
Not resolved
Seen by 24 customers so far
Similar issue to 3321 others
0 customers following this

Timeline

GetHuman-poltisos started working on this issue
May 16th, 2020 1:38am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies