My wife and I purchased * round trip tickets to Southamerica thru CheapOair. While over...

GetHuman-poltisos's customer service issue with CheapOair from May 2020

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The issue in GetHuman-poltisos's own words
My wife and I purchased * round trip tickets to Southamerica thru CheapOair. While over there AA cancelled all flight back to the USA up to Sep ****. We purchased our way back with other airlines. AA told us they will refund the money and gave us this info to follow-up with.*(wife)************* le. (name Leda Polti).*(husband)************* j (name) John Polti.*Told us to go thru:, but the site says to go thru the tickets selling agent in this case CheapOair.*They cancelled our return twice and told us they will give us a money refund* (which we need to pay the tickets we bought to get home).Original trip was: ******** LA-Miami-Montevideo*returning ******** Montevideo-Miami-LA. - Locator *YQKNAP from AA. While there they told us over the phone that the US government had help them and will be able to pay their stranded customers. We won't be able to travel for now, so we need the money. *Thank you for your help.

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Customer service issue
Reported by GetHuman-poltisos
May 16th, 2020 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 3321 others
0 customers following this


GetHuman-poltisos started working on this issue
May 16th, 2020 1:38am

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