Hi I recently opened a new chase account and right away was having trouble linking some...

GetHuman2894433's customer service issue with Chase from May 2019

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The issue in GetHuman2894433's own words
Hi I recently opened a new chase account and right away was having trouble linking some cards to my account so I could put funds into the account. It’s a long story but app issues were not letting me get money from one account to another and the only money I had was electronic so I couldn’t physically put money into my new chase account. Anyways my new account quickly went into the negative and I could not get my money into the account after trying a few times. Today I tried getting into the account and couldn’t so I called customer service and I was told that the account was closed. I totally understand why chase would make that decision but given the situation can you guys please help me out and let me fix the problem. I was looking forward to banking with chase and am hoping we can resolve the issue. Apologies for the bad first impression. I thought I would be able to get money into the account before it started going to into the negative.
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Chase

Customer service issue
Reported by GetHuman2894433
May 9th, 2019 - 2 mons ago
I have an issue with Chase too
Not resolved
Seen by 5 customers so far
Similar issue to 4620 others
0 customers following this
Timeline
GetHuman2894433 started working on this issue
May 9th 6:20pm
GetHuman2894433 indicated the issue is not fixed yet.
May 12th 10:51pm
GetHuman2894433 indicated the issue is not fixed yet.
May 13th 9:43pm