I have been battling amazon and apple for charges on my account that weren’t authorized...

GetHuman-kmantii's customer service issue with Chase from September 2018

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The issue in GetHuman-kmantii's own words
I have been battling amazon and apple for charges on my account that weren’t authorized and the subscriptions that I was charged for were supposed to be canceled but they never closed it and I got charged and since I didn’t have those funds in my bank account the charges over drafted my account and they are refusing to reimburse me for the charges and just keep telling me that I need to speak with my bank. All I know is I was ** dollars over drafted from it and all the extended over draft fees just kept piling on! I never authorized these payments and that was all money taken from me when I am trying to get home to my family for a funeral and I had a lot of money taken from me to be able to do so. Can something be done about this and can I be reimbursed for the fees and charges?
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Customer service issue
Reported by GetHuman-kmantii
Sep 3rd, 2018 - 6 mons ago
I have an issue with Chase too
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Seen by 3 customers so far
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GetHuman-kmantii started working on this issue
Sep 3rd, 2018 5:25am