I am not able to create an online account.*I have been trying for years and every time...

GetHuman4859809's customer service issue with Chase Credit Cards from May 2020

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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman4859809's own words
I am not able to create an online account.*I have been trying for years and every time I try to create a log in....I get this message:***Important:It looks like this part of our site isn't working right now.*Please try again later. Thanks for your patience.*Which type of account would you like to access online? Open information dialog: Choose account type*Account types****Personal* *Business* *Commercial* *Error:Account, card or application number Open information dialog: Tell us account number, credit or debit card number or application number*Please tell us an account number, credit or debit card number or application number.*Error:Social Security number Open information dialog: Social Security number*Please tell us a Social Security number.*, formats as you type ***-xx-xxxx****-xx-xxxx*Show*No Social Security number?*Create your username*Create a username to access your accounts online. You'll create your password later.*Error:Username Open information dialog: username*Please tell us a username.*Unmarked - your entry does not include:Must be *-** characters long*Unmarked - your entry does not include:Must contain at least * letter and * number*Unmarked - your entry does not include:Must not contain special characters (&, %, *, etc.)*You won't be able to come back to this page to make changes, so make sure everything looks OK before choosing "Next."

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Chase Credit Cards

Customer service issue
Reported by GetHuman4859809
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 1201 others
0 customers following this

Timeline

GetHuman4859809 started working on this issue
May 22nd, 2020 11:33pm