I have a loan on a new pick truck and I have not gotten anything to send payments or in...

GetHuman4226860's customer service issue with Chase Auto Finance from January 2020

Help with my Chase Auto Finance issue
The issue in GetHuman4226860's own words
I have a loan on a new pick truck and I have not gotten anything to send payments or information. I think the first payment is due.

GetHuman4226860 did not yet indicate what Chase Auto Finance should do to make this right.

How GetHuman4226860 fixed the problem

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Chase Auto Finance

Customer service issue
Reported by GetHuman4226860
Jan 9th, 2020 - a year ago
Fixed
Seen by 12 customers so far
Similar issue to 142 others
0 customers following this
Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address

Timeline

GetHuman4226860 started working on this issue
Jan 9th, 2020 5:15pm
GetHuman4226860 confirmed the issue is fixed. Hooray!
Jan 12th, 2020 6:11pm

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