This will be my last attempt to resolve my long lasting problem of intermittent paper d...

GetHuman-waynetpa's customer service issue with Charlotte Observer from February 2019

15 views | 130 similar | 0 following
Help with my Charlotte Observer issue
Next: our robot will wait on hold for GetHuman-waynetpa to get a Charlotte Observer rep on the line!
Always use the GetHuman Phone to call Charlotte Observer. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-waynetpa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-waynetpa may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-waynetpa's own words
This will be my last attempt to resolve my long lasting problem of intermittent paper delivery. Last * days no paper. I have called dozens of times and written many emails over the years, trying to reach someone in your organization who gives a ****. Last couple of Observer emails you sent came from a Marc in customer service said the distributer would address this immediately and correct it (LIE). Marc further stated as part of digital access troubleshooting steps, I would be sent a password reset link to modify my password, Never Happened, more lies. It is a shame that someone who could actually save a client from leaving will probably never hear about this. Obviously, those I have reached to date are shamefully cavalier about customer concerns. Keep ignoring your fiduciary duty. The vast majority under ** years of age does not utilize print media. When my generation (***) is gone, so is your paper. Yours sincerely fed-up,*Wayne Alford ***-***-****

GetHuman-waynetpa did not yet indicate what Charlotte Observer should do to make this right.

How GetHuman-waynetpa fixed the problem

We are waiting for GetHuman-waynetpa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Charlotte Observer's attention and get better help faster. Tap below to get started.
Having Charlotte Observer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-waynetpa fixes it.
This email address isn't valid

Charlotte Observer

Customer service issue
Reported by GetHuman-waynetpa
Feb 22nd, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 130 others
0 customers following this


GetHuman-waynetpa started working on this issue
Feb 22nd, 2019 2:00am