I can access one account. all others work fine. It says something about altanication not being right'

GetHuman6123509's customer service issue with CenturyLink from May 2021

Help with my CenturyLink issue
The issue in GetHuman6123509's own words
I am trying to access bank account. ... i can not get into my bank account from my centurylink connection. I can access it from other links like McDonalds internet service. I have * computers and none work off of mt internet. The bank has checked my computers and they are fine.
I try to get the trouble shooter to let me talk to her supervisor. she would not transfer me. After asking * times I blew up and hung up.

GetHuman6123509 did not yet indicate what CenturyLink should do to make this right.

** years in august
I have order a new modem. Will try and see if this corrects the problem. this is the first time that century link has failed me after ** years
How GetHuman6123509 fixed the problem

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Customer service issue
Reported by GetHuman6123509
May 28th, 2021 - 2 months ago
Seen by 11 customers so far
Similar issue to 2327 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number


GetHuman6123509 started working on this issue
May 28th 6:19pm
GetHuman6123509 shared this issue with others over email
May 31st 11:01pm
GetHuman6123509 shared this issue with others over email
May 31st 11:02pm
GetHuman6123509 indicated the issue is not fixed yet.
Jun 1st 11:24am
GetHuman6123509 confirmed the issue is fixed. Hooray!
Jun 1st 7:20pm
GetHuman6123509 confirmed the issue is fixed. Hooray!
Jun 1st 7:21pm

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