I received my modem in mail, tried setting it up if course with no luck. So I called wa...

GetHuman-luvinmul's Setup Service issue with CenturyLink from March 2021

Help with my CenturyLink issue
Top Tip from another customer
If you are looking to set up service just call in and you can get it done quickly it is usually the first option in calling in.
The issue in GetHuman-luvinmul's own words
I received my modem in mail, tried setting it up if course with no luck. So I called was on hold at least * hours and the guy said he would call me back, it was some kind of issue on his end, so he got my number and * days later he has still not called back. Have tried calling several more times to get it set up and can't get a live person on the phone. This is this not worth the hassle.. Send me a box so I can return your modem, I will not go thru this kind of bs to have your service. Thanks but no thanks my address is Roger Vogler *** Stoots mtn. Rd Austinville, va *****. If you don't send a box and a return paid postage I will not be sending you this modern back, so make note of that along with the ****** customer service and ****** internet service.

GetHuman-luvinmul did not yet indicate what CenturyLink should do to make this right.

How GetHuman-luvinmul fixed the problem

We are waiting for GetHuman-luvinmul to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CenturyLink

Setup Service issue
Reported by GetHuman-luvinmul
Mar 27th, 2021 - 4 months ago
Fixed
Seen by 10 customers so far
Similar issue to 2492 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-luvinmul started working on this issue
Mar 27th 6:29pm
GetHuman-luvinmul confirmed the issue is fixed. Hooray!
Mar 27th 6:30pm