I signed into my Centurylink account and was instructed to click on download Mcatee ant...

GetHuman-ribzarb's customer service issue with CenturyLink from December 2020

Help with my CenturyLink issue
First: share to improve GetHuman-ribzarb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ribzarb may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-ribzarb's own words
I signed into my Centurylink account and was instructed to click on download Mcatee antivirus. There was noDOWNLOAD OPTIN TO CLICK ON. IT ALSO SAID SOMETHING ABOUT A MESSAGE BOX. THERE WAS NO MESSAGE BOX EITHER.**WHAT IS A CENTURYLINK CUSTOMER SUPPOSE TO DO?

GetHuman-ribzarb did not yet indicate what CenturyLink should do to make this right.

How GetHuman-ribzarb fixed the problem

We are waiting for GetHuman-ribzarb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CenturyLink

Customer service issue
Reported by GetHuman-ribzarb
Dec 3rd, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 2661 others
0 customers following this

Timeline

GetHuman-ribzarb started working on this issue
Dec 3rd, 2020 3:15am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers