Can not get return label, time is running out, on my ** days to return. IOPENED MY ACCO...

GetHuman1874394's customer service issue with CenturyLink from January 2019

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The issue in GetHuman1874394's own words
Can not get return label, time is running out, on my ** days to return. IOPENED MY ACCOUNT ON MON.**********. AND BEEN TRYING TO CONTACK THE RIGHT PERSON SINCE. WAS TOLD THAT I HD TO HAVE A PHONE LINE , WHERE MY COMPUTER WAS. SO THEY COULD HOCK ME UP, THIS WOULD COST ME $**.** I MADE ALOT OF PHONE CALLS AND FINALLY GOT SOMEONE, THAT WOULD LISTEN TO ME. IF THEY HAD TOLD ME I NEEDED A PHONE LINE, I WOULD NOT HAVE WENT WITH THEM. THE WOMAN I GOT TOLD ME SHE COULD CREDIT MY ACCOUNT AFTER I RECEIVED MY FIRST BILL sO I WENT WITH ITFIRST THE TECK CAME TO HOOK ME UP, PUT IN PHONE LINE, ON DEC. **,****. TOLD ME I WASN'T ACTIVATED, HE WAS UPSET, CALLLLED HIS MANAGER, AND TOLD ME THE MAN THAT WAS SOPPOSE TO DO THIS WOULD BE RIGHT NOW.. HE WAS ANO SHOWANY WAY I DICIDED I DID NOT WANT TO DO BUSNESS WITH THESE PEOPLE , AND I CALLE D IN AND TOLD THEM I WANTED TO CLOSE MY ACCOUNT. THEY TOLD ME AT THIS TIME THEY WOULD EMAIL ME A RETURN LABLE NEEDLESS TO SAY AT THIS TIME I HAD NO COMPUTER! SHE TOLD ME TO GO TO THE LIBRAY TO PRIINT UP. I WENT TO RHE LIBRAYHE NEXT DAY AND NO EMAIL. I THEN CALLED AGIAN , AND THEY TOLD ME THEY WOULD SEND ME ANOTHER RETUN LABEL, BUT IT WOULD TAKE * DAYS FOR ME TO GET IT. I HAVE TRYING TO GET A HOLD OF SOMEONE THAT CAN HELP MEI HAVE BEEN*****************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

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CenturyLink

Customer service issue
Reported by GetHuman1874394
Jan 1st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1857 others
0 customers following this
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Timeline

GetHuman1874394 started working on this issue
Jan 1st, 2019 7:47pm

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