First of all scheduled hook up never happened second told they were here by customer se...

GetHuman-clemjjjo's customer service issue with CenturyLink from August 2018

Help with my CenturyLink issue
The issue in GetHuman-clemjjjo's own words
Get hooked up ... First of all scheduled hook up never happened second told they were here by customer service person. And guess what not here. Third spent * hour and * min just to be told we will be rescheduled for Monday. Very not helpful customer service. I’m sure I talked the same talk to * different service reps. And guess what again , not one could answer my question. Oh yes. My question. Where is my service tech and why haven’t I heard from anyone from centurylink? It’s one thing to not show up but it’s another thing when your not called and told why or even that you can’t make it! This is not customer service at all. Now we just hear from your company , poor reasons why and very sad Excuses for what happened. Not sure anyone said I’m sorry Mr clements let see how we can fix this and make it right. Again not customer service but customer run around!!!! * hour * min on phone !! Thx for your time, Michael Clements
?
I want a phone call from someone who can answer an easy question! Like why I wasn’t hooked up and why I was never contacted if there was an issue !
I used this company for a year. No issues
Yes * hour * min on the phone last night.
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How GetHuman-clemjjjo fixed the problem
Cancel them go to another service
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CenturyLink

Intern hook up
Customer service issue
Reported by GetHuman-clemjjjo
Aug 25th, 2018 - 4 mons ago
I have an issue with CenturyLink too
Fixed
Seen by 13 customers so far
Similar issue to 662 others
0 customers following this
Items needed
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Last 4 digits of Social Security number
Timeline
GetHuman-clemjjjo started working on this issue
Aug 25th 1:43am
GetHuman-clemjjjo indicated the issue is not fixed yet.
Aug 25th 12:51pm
GetHuman-clemjjjo indicated the issue is not fixed yet.
Aug 25th 3:52pm
GetHuman-clemjjjo indicated the issue is not fixed yet.
Aug 25th 3:56pm
GetHuman-clemjjjo indicated the issue is not fixed yet.
Aug 25th 4:00pm
GetHuman-clemjjjo indicated the issue is not fixed yet.
Aug 25th 4:57pm
GetHuman-clemjjjo confirmed the issue is fixed. Hooray!
Aug 27th 9:55pm
GetHuman-clemjjjo confirmed the issue is fixed. Hooray!
Aug 27th 11:33pm