account **********. ticket **********. on this ticket a replacement modem was installed...

GetHuman-waybarne's customer service issue with CenturyLink from June 2018

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The issue and preferred resolution, in GetHuman-waybarne's own words:
account **********. ticket **********. on this ticket a replacement modem was installed to replace the original modem provided by century. the new modem download speed is slower than the original. so much so that we can't stream movies or utube. this is not acceptable. why?
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CenturyLink

Customer service issue
Reported by GetHuman-waybarne
Jun 5th, 2018 - 19d ago
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GetHuman-waybarne started working on this issue
Jun 5th 3:25pm