We were without internet for a good month because one of your techs CUT the line in the...

GetHuman-chalfant's customer service issue with CenturyLink from May 2018

Help with my CenturyLink issue
The issue in GetHuman-chalfant's own words
We were without internet for a good month because one of your techs CUT the line in the outside box. After being attacked by one of the techs that is the worst, you sent out a human being. He clearly stated that that line should not have been cut. He had to run a new line and reconnect the phone jack in our home office. Now we are being charged $**.** for putting the line back in plus $**.** for labor. We completely disagree with these charges as the whole problem was caused by one of your techs in the first place. We want the charges removed!!!
GetHuman-chalfant did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman-chalfant fixed the problem
We are waiting for GetHuman-chalfant to fix the problem and share the solution with the rest of us customers.
Please help with my CenturyLink issue
Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would CenturyLink email you?
This email address isn't valid

CenturyLink

Customer service issue
Reported by GetHuman-chalfant
May 11th, 2018 - a yr ago
I have an issue with CenturyLink too
Not resolved
Seen by 4 customers so far
Similar issue to 158 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-chalfant started working on this issue
May 11th, 2018 6:22pm
GetHuman-chalfant indicated the issue is not fixed yet.
May 14th, 2018 9:06pm