We were without internet for a good month because one of your techs CUT the line in the...

GetHuman-chalfant's customer service issue with CenturyLink from May 2018

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The issue in GetHuman-chalfant's own words
We were without internet for a good month because one of your techs CUT the line in the outside box. After being attacked by one of the techs that is the worst, you sent out a human being. He clearly stated that that line should not have been cut. He had to run a new line and reconnect the phone jack in our home office. Now we are being charged $**.** for putting the line back in plus $**.** for labor. We completely disagree with these charges as the whole problem was caused by one of your techs in the first place. We want the charges removed!!!
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Customer service issue
Reported by GetHuman-chalfant
May 11th, 2018 - a yr ago
I have an issue with CenturyLink too
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Seen by 4 customers so far
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GetHuman-chalfant started working on this issue
May 11th, 2018 6:22pm
GetHuman-chalfant indicated the issue is not fixed yet.
May 14th, 2018 9:06pm