We were without internet for a good month because one of your techs CUT the line in the...
GetHuman-chalfant's customer service issue with CenturyLink from May 2018
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The issue in GetHuman-chalfant's own words
We were without internet for a good month because one of your techs CUT the line in the outside box. After being attacked by one of the techs that is the worst, you sent out a human being. He clearly stated that that line should not have been cut. He had to run a new line and reconnect the phone jack in our home office. Now we are being charged $**.** for putting the line back in plus $**.** for labor. We completely disagree with these charges as the whole problem was caused by one of your techs in the first place. We want the charges removed!!!
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