I keep receiving the following message when trying to log into my email account "You ha...

GetHuman-ruthsms's customer service issue with CenturyLink from April 2018

Help with my CenturyLink issue
I keep receiving the following message when trying to log into my email account "You have entered an invalid email address and*or p***word, please verify and re-enter." What do I do now?
I trust that CenturyLink will make this right and come up with a resolution that is fair.
Help with my CenturyLink issue
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CenturyLink

Customer service issue
Reported by GetHuman-ruthsms
Apr 26th, 2018 - 3 mons ago
I have an issue with CenturyLink too
Fixed
Seen by 10 customers so far
Similar issue to 468 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-ruthsms started working on this issue
Apr 26th 12:41pm
GetHuman-ruthsms confirmed the issue is fixed. Hooray!
Apr 26th 3:35pm
GetHuman-ruthsms confirmed the issue is fixed. Hooray!
Apr 26th 3:35pm
GetHuman-ruthsms indicated the issue is not fixed yet.
Apr 26th 3:35pm
GetHuman-ruthsms indicated the issue is not fixed yet.
Apr 26th 3:35pm