I forgot my password but they're going to send a password reset to my email but I can't...

GetHuman-lissienn's customer service issue with CenturyLink from April 2018

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I forgot my password but they're going to send a password reset to my email but I can't get into my email because I don't know the password what should I do now?
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CenturyLink

laptop windows **
Customer service issue
Reported by GetHuman-lissienn
Apr 18th, 2018 - 5 mons ago
I have an issue with CenturyLink too
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Seen by 5 customers so far
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-lissienn started working on this issue
Apr 18th 3:32pm
GetHuman-lissienn confirmed the issue is fixed. Hooray!
Apr 20th 3:58am